A personalized welcome, enhanced listening, trained staff…Discover our Quality Tourism commitments.
What is the Quality Tourism Occitanie brand?
This is a certification that the Tourist Office has obtained at both the regional and national levels. The primary objective of this initiative: your satisfaction!
The whole team has been working on this marking for the Tourist Office since 2019. Mystery visits took place in the summer of 2022, followed by a complete audit, crowned with success!
The Tourist Office has been officially awarded the Qualité Tourisme label since September 1, 2022. This label is based on a national standard and we will now be audited every 5 years.
What does the Qualité Tourisme brand bring you?
For visitors to our tourist information offices
The Tourist Office team is fully committed to this initiative. In the Tourist Information Offices, you will find motivated staff eager to help you discover the Bastides and Gorges of the Aveyron region.
We offer you a warm and personalized welcome . We take the time to listen to you and understand your desires in order to offer you the stay, activity or outing that best suits you.
To get to know the area better and give you our best advice, our travel advisors visit places, meet with professionals and regularly train, for example in foreign languages, personalized service…
And for tourism professionals?
Want to get your business marked? It's possible! In addition to Tourist Offices, many tourism professionals can be marked, such as restaurants, visitor attractions, hotels…
As a professional, being marked allows you to regularly take stock of the role of customer experience and satisfaction in your activity. In Occitania, you benefit from support and numerous training courses or resources to improve continuously.
Contact our Quality referent
Clémence is at your disposal to answer your questions about our commitments and the Quality Tourism approach.
